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--By Sushant Banga-- What Is the Net Promoter Score..? Net Promoter Score is one of the most commonly used customer experience metrics globally. Since...
Benchmarking NPS is essential for banks and financial institutions for two main reasons. These two reasons are customer loyalty and satisfaction with...
The importance of loyal customers and customer satisfaction is vital to every business, including banking and finance. So, it becomes essential for...
Second, in the NPS series, this blog talks about the latest techniques to improve the net promoter score, to analyze and make use of the results in a...
